Adele Grunberg provides comprehensive conflict resolution services.
Effective communication is essential in order to gain a better understanding of one another, to build trust, and resolve conflict. I specialize in coaching and training effective communication techniques, and have successfully mediated hundreds of workplace conflicts over more than twenty years.
Testimonials
Adele possesses the invaluable quality of compassion where it is easy to recognize she is not just doing a job, she is positively touching and changing people’s lives.
I found her style to be non-judgmental, thought-provoking, and growth mindset-oriented. She facilitates with kindness, grace, sophistication and directness. I value her insights immeasurably and would highly recommend her to others seeking coaching, mediation, and/or conflict resolution….including personal growth!
Adele’s Toolkit
Empathizing
It is critical in mediation that the parties be able to relate to each other’s experiences and feelings. In other words, to empathize. I ask them to put themselves in the shoes of one another to gain insight and help resolve conflict.
Empowering
When one is empowered, he or she is confident to advocate on his or her own behalf. This occurs when a party is able to speak freely and unimpeded about thoughts and feelings around conflict. During the mediation, I assist the parties in developing the ability to assert interests and needs so that they can be addressed and met.
Taking Responsibility
To resolve conflict, each party needs to recognize his or her part in causing or contributing to the conflict.
Trust-Building
Trust is having the confidence that someone will follow through on what he or she says. Trust is the demonstration of good faith in following through on what he or she says. Through mediation, the mediator helps the parties build trust in the words or actions of someone with whom they are in conflict.
Resolving
After the parties have completely processed the issues that caused them conflict and brainstormed possible solutions, they are ready to make some commitments to resolve their conflict.
Adele in the Media
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Keys to Effective Communication
The keys to effective communication include self-awareness, active listening, neutral interaction, curiosity, open-mindedness, empathy, accountability, authenticity, and commonality. By using these considerations, we can create understanding, respect, and peace in our interactions with others.
Recommended Reads
How mediation can empower you to make your own decisions and satisfactorily resolve conflict
https://www.psychologytoday.com/us/blog/the-cube/202211/mediation-therapeutic-bentRead Mediation with a Therapeutic Bent on Psychology Today.
Dealing With Difficult Co-Workers
https://www.kqed.org/forum/201406241000/dealing-with-difficult-co-workersDo you have a difficult co-worker or hard-to-please boss? Someone who fails to complete their work or takes credit for yours? Someone who interrupts you during meetings or who always finds fault with you? We talk with workplace experts to get their advice on how to...
Learn from the millennial generation
http://www.nytimes.com/2013/11/10/jobs/embracing-the-millennials-mind-set-at-work.htmlHere’s an article that you should read if you want to learn from the millennial generation. Their practice of information-sharing, inclusiveness and transparency causes innovation to thrive in the workplace. Embracing the Millennials’ Mind-Set at Work - The New York...