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How to Apologize Like You Mean It

by | | Recommended Reads

https://www.nytimes.com/2024/02/16/well/live/apology-tips.html

Read How to Apologize Like You Mean It on the New York Times.

Adele's Toolkit

  • Defusing Anger
  • Goal-Setting
  • Active Listening
  • Clarifying
  • Reframing
  • Validating
  • Empathizing
  • Empowering
  • Taking Responsibility
  • Trust-Building
  • Resolving

Adele in the Media

  • Montclair Living, March 2023 Issue
  • How to Deliver Bad News, Adele on KQED
  • How We Talk to Each Other, Adele on KQED

Recommended Reads

  • How to Apologize Like You Mean It
  • Stop Resisting Change
  • What’s your style: where do you fit in the five conflict-handling modes?
  • How mediation can empower you to make your own decisions and satisfactorily resolve conflict
  • Dealing With Difficult Co-Workers
  • Learn from the millennial generation
  • Collaborative approach to communicating
  • Direct approach best for bad news in the office
  • Dear Abby on conflict resolution
  • Effective communication in the workplace
  • Do You Need Mediation?
  • What Is Mediation?
  • Adele’s Advice
  • Keys to Effective Communication
  • FAQ
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