How to Apologize Like You Mean It

https://www.nytimes.com/2024/02/16/well/live/apology-tips.html

Stop Resisting Change

https://www.nytimes.com/2023/08/30/opinion/how-to-accept-change.html

What’s your style: where do you fit in the five conflict-handling modes?

https://www.mediate.com/6-tips-to-help-manage-conflict-at-work/

How mediation can empower you to make your own decisions and satisfactorily resolve conflict

https://www.psychologytoday.com/us/blog/the-cube/202211/mediation-therapeutic-bent

Dealing With Difficult Co-Workers

https://www.kqed.org/forum/201406241000/dealing-with-difficult-co-workers

Learn from the millennial generation

http://www.nytimes.com/2013/11/10/jobs/embracing-the-millennials-mind-set-at-work.html